Refund Policy

At My Trade Live, we prioritize your satisfaction and are committed to delivering top-notch services

Introduction to Refund Policies and Procedures

REFUND POLICY

At  My Trade Live, we prioritize your satisfaction and are committed to delivering top-notch services. While we generally do not offer free trials, we understand the importance of ensuring that our clients are completely confident in our services. Therefore, upon specific request, we provide a single trial trade for you to evaluate our service quality and support system.

We believe that by offering this opportunity, you can gauge the value of our services before committing to a payment. It is our goal to have you fully satisfied with the services we offer before you make any financial commitments. 

When you decide to make a payment for our services, we assume that you have already been convinced through our initial communication or have taken advantage of the free trial. It is essential that you have read and understood the disclosure provided to you. Your payment should only be made once you are content with the quality of services and the level of support provided by My Trade Live.

Our team dedicates their best efforts to ensure the quality of service is consistent and exceptional. We aim to provide the same level of dedication and support during the trial trade and after. As a result, we do not have a refund policy or offer payment cancellations.

Before subscribing to our services, we strongly recommend that you thoroughly explore our website. Additionally, take necessary precautions to safeguard your personal information, such as credit card details and passwords. This will help ensure the security of your account and membership.